For more decisions at the point-of-sale: Our decisions are now provided by illustration

New Business and Underwriting September 26, 2022


To maximize the number of applications that can be accepted at the point-of-sale, our decisions are now displayed by illustration instead of by insurance application. This means you'll have more good news to share with your clients.

Click Messages to find the decisions:

  • Approved: When the application is approved at the point-of-sale
  • Referred: When we must analyze the application

Immediate confirmation of contract

The Immediate Confirmation of Contract form, which you must provide when one or more insurance applications have been accepted at the point-of-sale, has been updated.

Note that when you offer the payable on delivery payment method to your client, the insurance application isn’t eligible for immediate confirmation.

Important: If you are using the paper form of the Immediate Confirmation of Contract included in the electronic application, you must order from the warehouse and destroy any versions you have on hand.


Another step toward peace of mind for your clients

Did you know?

  • It's a good idea to get the first premium paid so that your client can get coverage right away:
    • If the insurance application is accepted at the point-of-sale, the contract becomes effective immediately.
    • If the insurance application is referred, a temporary insurance agreement could be offered.
  • Most of your clients are eligible for temporary insurance agreements.
  • The premium paid for a temporary insurance agreement is automatically reduced from the policy premium at issuance. Your clients are therefore insured while their application is being analyzed, without incurring any additional payments.
  • If you're meeting your client's needs through multiple insurance contracts, you can provide them the best possible experience by forwarding them the contracts as you receive them.
  • Clients have 10 days to review their contract when they receive it. They can read it and, if it doesn't suit their needs, send it back to us and get a refund for all the premiums paid.

Questions?


New Business and Underwriting